16 Times Emily Understood The Struggles Of Working In Customer Service!

Unscrewing your fake smile at the end of the day...


1. Pretending to be enthusiastic when your boss gives you a task.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1001

I would love to offer people refills! Thank you for this opportunity!

2. Hiding in the staff room.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1002

Maybe all the customers will go away if you stay in there long enough?

3. Customers asking you questions you don't know the answer to.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1003

"Are these low-fat?" "Em...probably? Let's try one and find out!"

4. One word: uniform.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1004

Surely it's possible to look professional without a clip on tie? No?

5. Staying calm when you get a request that makes no sense.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1005

Aren't biscottis basically pure gluten?

6. The concentration it takes not to spill things!

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1006

Don't trip, don't trip, DON'T TRIP!

7. People not giving a clear response when you ask for their name.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1007

Get ready for a whole new name, lady!

8. Trying not to eat all the cakes.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1008

Must. Be. Strong.

9. Praying to whatever deity you believe in for patience.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1009

Please grant me the strength.

10. Having to serve people you know.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1010

YOU'RE NOT BETTER THAN ME!

11. Those customers that always try to dispute their bill.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1011

Why are you so determined to save $2? Is it really worth it?

12. Your boss treating you like a complete amateur.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1012

Even though he knows you have loads of experience! It was on your résumé.

13. Getting in trouble for talking to your friends on the job.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1013

They're technically customers! It still counts as work.

14. Being able to spot the problem customers a mile away.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1014

And then arguing with your colleagues about who has to serve them.

15. People expecting you to be at their beck and call.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1015

You have your coffee. My work here is done!

16. Hearing customers complaining about the service.

Pretty Little Liars - 16 Times Emily Understood The Struggles Of Working In Customer Service! - 1016

They must know that this curtain isn't soundproof, right?

Share your customer service nightmare stories in the comments!

Follow Pretty Little Liars: